Privacy Policy
How Golden Eagle Hauling collects, uses, and protects your information.
Introduction
Golden Eagle Hauling ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at Golden Eagle Hauling or use our hauling and junk removal services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.
Information We Collect
We may collect the following types of information when you interact with us:
- Contact information such as your name, phone number, email address, and service location
- Service details you provide when requesting a quote, including descriptions of items to be removed
- Communication records from phone calls, emails, contact forms, and text messages
- Payment-related information necessary to process transactions (we do not store full credit card numbers on our servers)
- Technical data such as IP address, browser type, device information, and pages visited on our website
- Cookies and similar tracking technologies used to improve site performance and user experience
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Providing quotes, scheduling pickups, and delivering hauling and junk removal services
- Communicating with you about appointments, service updates, and customer support
- Processing payments and maintaining accurate business records
- Improving our website, services, and customer experience
- Sending service-related notices and, where permitted, promotional communications
- Complying with legal obligations and protecting our rights
Information Sharing
We do not sell your personal information. We may share information only in the following circumstances:
- With service providers who assist us (e.g., email delivery, payment processing, website hosting) under confidentiality agreements
- With disposal, recycling, and donation partners as needed to complete your service
- When required by law, court order, or government request
- To protect the safety, rights, or property of Golden Eagle Hauling, our customers, or others
- In connection with a business transfer such as a merger or acquisition, with notice where required
Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. California residents may have additional rights under the CCPA/CPRA. To exercise your rights, contact us using the information below.
Children's Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact Golden Eagle Hauling:
Golden Eagle Hauling 1753 California Ave, San Pablo, CA 94806 Phone: (415) 724-5670 Email: info@goldeneaglehauling.com
Questions about this page?
Our team is happy to help clarify any policies or service details.
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